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Health and Safety
Assisting students in staying safe while studying abroad is a top priority for our staff. The PAO has emergency policies and procedures that we continuously review and update for all PAO approved programs. We work proactively to provide students with access to information about safety in each program location. From our Knoxville office, we monitor the world situation daily through available channels, such as the U.S. State Department's Bureau of Consular Affairs website and the daily information provided by the Overseas Security Advisory Council, and convey information to our students when the situation requires. Please see the following links for additional health and safety information:
- International SOS Membership Number 11BCAS080063
- World Health Organization
- Centers for Disease Control
- US Department of State
- State Department Assistance in Crisis
- Travel Warnings
- US Embassies Abroad
- Help for Americans Abroad
- Registration with Embassies
Emergency Phone System
If an emergency occurs during business hours (8:00 a.m. - 5:00 p.m. Eastern Time), please call our office at 865-974-3177 and a staff member will assist you.
If an emergency occurs during non-business hours, parents and students can reach a member of the PAO staff by calling 865-789-2982. This is the number for a 24 hour emergency cell phone carried by a staff member after business hours. This is for EMERGENCIES ONLY, where the health/safety of the student is an issue.
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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System